Privacy Policy

Last updated: June 2026

This Privacy Policy describes how ecoVert (we, us, our) collects, uses, and shares your personal information when you visit or make a purchase from www.ecovert.co.nz. We are committed to protecting your privacy in accordance with the New Zealand Privacy Act 2020.

Personal Information We Collect

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse, we also collect information about the pages or products you view and how you interact with the site. We refer to this as Device Information.

We collect Device Information using the following technologies:

  • Cookies — data files placed on your device that often include an anonymous unique identifier. To learn more or disable cookies, visit allaboutcookies.org.
  • Log files — track actions on the site and collect data including your IP address, browser type, and date/time timestamps.
  • Web beacons, tags, and pixels — electronic files used to record how you browse the site.

When you make a purchase or attempt to make a purchase, we also collect your name, billing and shipping address, payment information, email address, and phone number. We refer to this as Order Information. Together, Device Information and Order Information make up your Personal Information.

How We Use Your Personal Information

We use Order Information to fulfil orders placed through the site, including processing payments, arranging shipping, and sending invoices and order confirmations. We also use it to communicate with you, screen for potential fraud, and — where you have opted in — to share relevant product and promotional information.

We use Device Information to help screen for fraud and to improve and optimise our site through analytics.

Sharing Your Personal Information

We share your Personal Information with trusted third-party service providers to help us operate our store. These include:

We may also share your Personal Information where required by New Zealand law, or in response to a lawful request from a government agency or court.

Behavioural Advertising

We may use your Personal Information to provide targeted advertising we believe may be of interest to you. You can opt out of targeted advertising via:

You can also opt out via the Digital Advertising Alliance opt-out portal.

Do Not Track

We do not alter our data collection practices in response to Do Not Track signals from your browser.

Your Rights Under the NZ Privacy Act 2020

Under the New Zealand Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of any personal information that is inaccurate or incomplete
  • Make a complaint to the Office of the Privacy Commissioner if you believe we have breached your privacy rights

To exercise any of these rights, please contact us via our Contact Us page.

Data Retention

When you place an order, we retain your Order Information for our records unless and until you ask us to delete it. We will only keep your information for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. We will update the "Last updated" date at the top of this page when we do so. We encourage you to review this page periodically.

Contact Us

For questions about our privacy practices or to make a complaint, please visit our Contact Us page or email us at info@ecovert.co.nz.