Shipping Policy

Last updated: July 2026

ecoVert is proud to deliver quality natural and sustainable products to customers across New Zealand. Because our products are sourced from a range of New Zealand suppliers, shipping costs and delivery timeframes may vary depending on the supplier and your location. Any applicable shipping costs will be clearly displayed at checkout before you complete your purchase.

Delivery Area

ecoVert primarily serves customers within New Zealand. International shipping availability varies by product and supplier — where international delivery is offered, this will be indicated on the individual product listing. For international enquiries, please contact us and we'll do our best to assist.

How It Works

ecoVert products are dispatched directly from our New Zealand suppliers. This means your order goes straight from the source to your door — fresher stock, less handling. Each supplier manages their own dispatch, so shipping costs and carriers may differ between orders.

Estimated Delivery Times

Most orders are delivered within 3–7 business days of dispatch, depending on your location and the supplier. Rural addresses may take a little longer. You will receive a confirmation email once your order has been dispatched.

Tracking

Where tracking is available, details will be included in your dispatch confirmation email. Not all suppliers provide tracking, but we will pass on any information we have.

Delays

Occasionally supplier or courier delays may affect delivery times. If your order hasn't arrived within 10 business days of your dispatch confirmation, please contact us at info@ecovert.co.nz and we'll follow up with the supplier on your behalf.

Questions?

For any shipping queries, visit our Contact Us page or email info@ecovert.co.nz. We're happy to help.